2025 Holiday Season
All orders purchased before Dec 18th will be shipped to arrive before Christmas.
We cannot control carrier delays. While your order will be shipped out in time carrier delays may affect delivery dates, please order as soon as possible to avoid delays in transit.
Shipping & Returns
Order Processing Time:
- Economy, Standard, and Perishable Standard orders can take on average 3-5 business days to process.
- Express and overnight orders will ship out next day unless purchased on a Thursday or Friday. Thursday and Friday orders will be processed the following Monday.
- During the checkout process, you can request a hold for your order until a delivery range. The dates that you enter at checkout will be confirmed in a confirmation email.
Return & Refund Policies
- We stand behind our products. If for any reason you are unsatisfied with our products, we will offer you a refund within 30 days of your purchase. Please contact Customer Service customerservice@delallo.com to begin the refund process.
- We do NOT accept returns on products once they have been shipped.
Shipping Information
| Shipping Type | Cost | Description |
| Economy Shipping | $8.95 | These shipments could take up to 8 days once shipped to arrive. This shipping option is not available for any orders that have a perishable item in them. |
| Standard Shipping | $10.95 | These shipments will take between 1-5 business days to arrive depending on how far the shipment is going. This shipping option is not available for any orders that have a perishable item in them. |
| Perishable Standard Shipping | $11.95 | This shipping option is available to customers with perishable items in their cart and are within 1 day ground shipping from our warehouse. These shipments will take no longer than 1 day to arrive once shipped. |
| Overnight Shipping | $60.00 | These shipments will be received the next day once the order is shipped. |
*Please note that the transit time does NOT include our processing time
Still have questions? You can reach Customer Service at onlineorders@delallo.com or call 1-877-335-2556 (Monday – Friday, 8 a.m. – 5 p.m. EST).