Corporate Gifts FAQ

We recommend that you place your order 5-10 business days before you would like your order to be shipped. Gift orders are be shipped out Monday-Wednesday – we do not ship gifts on Thursday or Friday to avoid potential weekend delivery delays and to ensure best quality for perishable products.

All gifts are built by hand and will need 3 days to be processed and packaged before shipment.

For larger gift orders, or during holiday peak times, we recommend that you place orders at least 10-14 business days in advance so that we can verify information, and ensure gifts are shipped out on time.

Need last minute gifts sent out in a rush? We are here to help! Outside of peak holiday time, if you need a gift order to be delivered sooner than the 5-10 business days we state above, just give us a call and we can let you know if we are able to meet your expedited timeframe. We are willing to accommodate and try our best to get you order placed and shipped quickly if possible.

Your complimentary gift card message can be up to 200 characters in length. For an additional fee, you can send us a personalized gift message that can be printed in our Art Department. Ask your Corporate Gift Specialist about including your corporate logo and personalized message, in color on the greeting card.

Absolutely! We are happy to include your business cards with your order. If there is additional promotional materials you would like to add to a gift, there may be an additional shipping cost to account gift.

To find out more, please call 866-842-1050 x. 2 or email us at Gifts@delallo.com

Yes. If you place your order online, you will see an order confirmation page after you place your order. We recommend printing this page, or taking not of your order number, so you have it for your records. *We do not include order receipt/confirmation in shipping box.

Whether you place your order online or by phone, you will be emailed an order confirmation after you place your order. If you do not receive an email confirmation for your order, it is possible the email may be caught in a spam filter.

Once your gift/order has left our facility, you will receive a shipping confirmation email with a tracking number that you can use to track your shipments status through delivery.

If you placed an order for multiple gifts, we will provide you with a spreadsheet that includes tracking information for each box – upon request.

No. We are happy to help you with your order, large or small, for all standard products.

Unfortunately, we do not ship to countries outside of the United States.